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Tourism Business Info-Guide
Content provided by Government of Canada

  • Summary

    Working in tourism can be a challenging, but extremely rewarding venture. There are many things you need to know if you're starting up or running a tourism business. This document aims to provide you with useful information sourced from other government departments, industry associations and tourism partners to help you start and run your tourism business in Ontario.

  • Human Resources

    Planning

    HR Management Plan

    An HR management plan from the Business Development Bank of Canada that helps you through finding, hiring, developing and retaining employees.

    For further information:
    please call 1-877-232-2269
    visit the website: Human Resources Management

    Training

    The Ontario Tourism Education Corporation (OTEC)

    Ontario Tourism Education Corporation is the certifying body for tourism occupations in Ontario.

    emerit Certification for the Tourism Industry

    emerit Professional Certification, recognized across the country, brings a professionalism and credibility to each of the emerit-trained professions in the tourism industry.

    For further information:
    see the document: emerit Certification for the Tourism Industry

    Marketing and Partnerships

    Marketing and E-business for the Tourism Industry

    Information on e-business marketing for tourism businesses from Business Development Bank of Canada .

    For further information:
    please call 1-877-232-2269
    visit the website: Marketing and e-business for the tourism industry

    Ontario Tourism Marketing Partnership Corporation (OTMPC)

    The OTMPC website for industry partners. This provides a source of tourism news, marketing opportunities, research and resources. Some information on this site includes:

    • Product Development with OTMPC
      Opportunities to partner with OTMP in product development. The City, Touring and Outdoor committees identify and co-ordinate a Product Development Program.

    For further information:
    please call 1-800-263-7836
    visit the website: Ontario Tourism Marketing Partnership Corporation’s (OTMPC)

    The Canadian Tourism Commission (CTC)

    The CTC supports a cooperative relationship between the private sector and the governments of Canada, the provinces and the territories with respect to Canadian tourism.

    Partnership Programs
    Partnership opportunities with the Canadian Tourism Commission.

    Product Innovation and Enhancement
    Product development opportunities with the Canadian Tourism Commission

    For further information:
    visit the website:  TravelCanada.ca

  • Financing

    The Canada-Ontario Business Service Centre has created a document which provides an overview of some of the main financing options for individuals operating a business in Ontario, including programs offered or supported by the government.

    For further information:
    please call 1-800-567-2345
    see these documents:
    Financing for Established Businesses Info-Guide
    Financing for Starting a Business Info-Guide

    Foreign Convention and Tour Incentive Program

    A rebate program that provides GST/HST relief to non-resident consumers and non-resident non-GST/HST-registered businesses.

    For further information:
    please call 1-800-959-5525
    visit the website: Foreign Convention and Tour Incentive Program
    see the document: Foreign Convention and Tour Incentive Program

    Guides

    Canadian Tourism Commission

    The Canadian Tourism Commission produces a number of publications to help you make sense of the tourism industry. You can access tourism intelligence bulletins, market research reports, information on travel trends and motivations, financial planning and risk management guides. Listed below are examples of these guides.

    For further information:
    visit the website: TravelCanada.ca

    Business Development Bank of Canada (BDC)

    Business Development Bank of Canada is Canada’s bank for small and medium-sized enterprises (SMEs), delivering financial and management services, with a particular focus on the emerging and exporting sectors of the economy. The BDC has a number of financing programs for a variety of business needs.

    My project: Securing Working Capital
    Information which can assist with securing working capital for businesses.

    My project: Sell a business
    Information which can help with succession planning to ensure long-term success.

    For further information:
    please call 1-877-232-2269

    Tourism Investment Fund - Business Development Bank of Canada (BDC)

    The fund helps finance high-end tourism operators or start-ups in potentially viable destination centres. It is designed specifically to finance single season tourism infrastructures or operations that have the potential to expand beyond a single season.

    For further information:
    please call 1-877-232-2269
    visit the website: